Want to make sure that your product is covered? Some products may be covered by each individual vendor's warranty agreements. If you have any doubts, please contact the individual vendors or check on the product details to learn more about the product's warranty coverage before purchasing.
Don't play play! If we notice an unusual pattern of returns activity that just doesn't seem right, for example if we suspect that a user is ordering and returning loads - way more than even the most loyal Heya customer would order. We reserve the right to deactivate your account and any associated accounts. If this happens to you and you think that we've made a mistake, please get in touch with Heya's Customer Support team and we will be happy to discuss it with you.
We just want to cultivate fair practice into the marketplace and hope that all our users adhere to that as well.